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Privacy Policy

ORINET PRIVACY POLICY

 Publication Date: 21stMay 2018

This Privacy Policy, together with our General Terms and Conditions, our Terms of Use and other documents mentioned therein, forms the basis on which all personal data of or about you or provided by you will be processed. Please read the following carefully to understand our approach to your personal information and how we will treat it. By entering your details in the Registration Form, you accept and consent to the method described in this Privacy Policy.

In compliance with the General Data Protection Regulation, compliance with this policy 

We process the data in accordance with us mentioned above. We process personal data for organizational purposes, and ensure that we meet our obligations, and protect your rights associated with this registration. We process your data in accordance with the rules below.

1 Data that we can collect

We may collect and process the following information about you:

  1. Information that you provide to us. You can provide us with personal details by filling in forms on our website Orinet.co.uk, by completing the registration form in writing or by contacting us by e-mail, telephone or otherwise. This also includes the information you provide us when you register on our website search for a product, place an order on our website, participate in the response, participate in a competition, promotion or research and when you report a problem on our website. The information you provide us may consist of the following information:
    • name
    • address
    • e-mail address
    • telephone number (fixed and mobile)

We hope that you will provide us with this information. However, if you do not want to share personal information with us, you should not enter them. If you do not wish to provide such information to us, we may not be able to offer you the services you have requested in some cases.

  1. Data we collect about you. We collect information about your purchase history etc.

When you visit our website, we can automatically collect the following information:

  • technical information, including the Internet Protocol (IP) address with which your computer is connected to the internet, your login details, your browser type and version, your time zone, the plug-in types and versions of your browser, your management system and platform
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream data to, via and from our website (including date and time), products you have looked at or what you have been looking for, the response time of web pages, error messages downloading, how long you've watched certain pages, interaction data (such as scrolling, clicking, and moving with the mouse), ways you leave the page, and the phone number you call our customer service.
  1. Data we receive from other sources. We may receive information about you when you visit one of our other websites or use our other services. We work closely with third parties (including for example business partners, subcontractors of technical or financial services or delivery services, advertisers, analysts, search information providers and credit information agencies) and can receive information about you through these parties.

2 Use of the data

We use your data for the following purposes:

  • · To fulfil our obligations arising from contracts you have entered into with us and to provide you with the information, products and services that you request from us, including conflict resolution, charging and resolving of problems;
  • · To inform you about other products and services that we offer that are similar to products and services that you have previously purchased or that you have previously shown interest in;
  • · To be able to offer you the rights, benefits and other conditions that apply through our contractual relationship;
  • · To comply with other legislation regarding our cooperation with you, such as tax laws, social security law, statistical obligations etc.
  • · To check and ensure that you comply with our policies and regulations;
  • · To provide you, or to have selected third parties provide you with information about products or services that we think you find interesting. We will only contact you electronically (e-mail or SMS) with information about products or services similar to a previous sale or negotiation to or with you. We only do this if you have given permission for this. If you change your mind and do not want us to use your data in this way or provide the data to third parties for marketing purposes, please tick the relevant option in your account, or contact customer service at Annette@orinet.co.uk or by calling +44 07429 029768.
  • · To inform you of changes to our service;
  • · To ensure that content from our website is presented in the most effective way for you and your computer;
  • · To manage our website and for internal operations such as troubleshooting, data analysis, tests, surveys, statistical purposes and questionnaires;
  • · To improve our website and ensure that content is presented in the most effective way for you and your computer;
  • · To allow you to participate in interactive parts of our service, whenever you wish;
  • · To keep our website safe and protected;
  • · To measure and understand the effectiveness of the ads that we offer to you and others, and to offer you relevant ads, including customer satisfaction and similar surveys;
  • · To provide you and other users of our site with suggestions and recommendations about products or services that may interest you or them;
  • · To respond to requests and legal questions from system operators or other authorities.

3 Reveal your information

3.1 We do not sell, rent or exchange your personal information.

3.2 We can give access to your data and allow these to be processed in strictly limited form by third parties such as:

  • Business partners: suppliers and subcontractors for any contract that we enter into with you or you. This includes among other things: couriers, collection agencies, invoicing companies, logistics services (such as picking and packing), providers of customer service etc.
     
  • Advertisers and ad networks that need data to select and send relevant ads to you and others. We do not give our advertisers any information about identifiable individuals, but we may provide them with information about our users (for example, we let them know that 500 men under the age of 30 clicked on their ad on a random day). We may also use such information to help advertisers reach their target group (eg new beauty members from a certain area).
  • Analytics and search engine providers who assist us in improving and optimizing our site.
     
  • Providers of technical solutions that enable us to send you messages (including marketing messages or customer satisfaction surveys you have agreed to), for example for e-mails and SMS messages on a large scale. 

    4 How and where we store your personal data

All information you provide us and that we collect about you is stored on secure servers. All online payment transactions are encrypted using SSL technology and are processed by independent providers. We do not collect and store credit and debit card information for online transactions.

The data we collect about you can be moved to and stored at a destination in or outside the European Economic Area (EEA). They can also be processed by our staff working outside the EEA, working for us or one of our suppliers. Such personnel may be involved in, among other things, collecting your order, processing your payment data, processing your Success Plan benefits and providing support services. By submitting your personal information, you agree to move, store or process this. We take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.

5 Duty of care

Where we have given you a password (or you have chosen one) that enables you to enter certain parts of the website (hereinafter referred to as your Account)), you are responsible for keeping this password secret. We ask you not to share this password with anyone. When you share your password with others, you are responsible for all actions performed in the name of your account. If you lose your password, you may lose substantial control of your personal information and you may be required to legally binding agreements in your name. If your password is compromised in any way, it is therefore important to inform us immediately and change your password. We will never ask you for your password, except for the login process. Our employees meet additional requirements in the field of information protection.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of the information you provide on our site; any transfer is at your own risk. Once we have received your information, we use strict procedures and security measures to prevent unauthorized access.

6 Your rights

6.1. Marketing information. You have the right to ask us not to use your personal information for marketing purposes. We will normally inform you (before we collect your data) when we intend to use your data for such purposes or if we intend to disclose your information to a third party for such purposes. You can exercise your right to prevent such processing by checking certain options on the forms, that we use to collect your data. You can also exercise your right to this by ticking the relevant option in your account or by contacting our customer service at Annette@orinet.co.uk or by calling +44 07429 029768. 

6.2. Access to information. Rectification and removal. You have the right to view information about you and request rectification or removal. You can view, review and change most of your personal information by logging into your account. In general, we will not change your personal information manually because remote verification of identity can be difficult. It is therefore your responsibility to update your personal data when they change or are incorrect. When you submit the request to our customer service or on our website, we close your account as soon as reasonably possible, in accordance with the applicable law. We keep personal data of closed accounts in order to comply with the law, to prevent fraud,
 

7 Cookies

Our website uses cookies (small files that are placed on the website user's hard disk) in order to distinguish you from other users. This allows us to optimize your experience when you visit our website and we can also improve our website. We use "cookies" to analyse the flow of information, to match the services, content and advertisements to your wishes and interests, to determine the effectiveness of our promotions and to encourage trust and security.
 

Some cookies contain personal information. For example, when you click on "save data" when logging in, a cookie causes the username to be remembered. Most cookies do not collect information that the user can identify, but rather general information, such as how users end up with certain systems and how they use it, and where the user is located.


Certain services offered by us are only available with the help of cookies. In general, we distinguish the following four types of cookies:

7.1 Essential cookies

Some cookies are essential for the operation of the system. For example, with the help of some cookies we can identify registered users and ensure that they have access to the entire system. If a registered user chooses to disable these cookies, the user may no longer have access to all content in the system.

7.2 Performance cookies

Cookies can also be used to analyse how users use the system and to monitor system performance. This allows us to offer an experience of high quality, because we can adapt the offer to the wishes of the user and because we can quickly identify and solve any problems that arise. For example, performance cookies can be used to keep track of which pages are visited most frequently and to identify why certain pages get error messages. These cookies can also be used to offer products or website services that are of interest to users based on their use of the system.
 

7.3 Functionality cookies

Functionality cookies are used to remember the preferences of certain users.

7.4 Targeted advertising cookies

We may use cookies to provide users with advertisements that are relevant and interesting to them. Oriflame can also use third-party cookies for market research, tracking profit, improving website functionality and checking that these conditions and the copyright policy are complied with.

7.5. Google Analytics

We use Google Analytics to understand how visitors use our websites and apps. This means that when you visit our website or use one of our mobile applications, your browser automatically sends information to Google. This includes, for example, the address of the web page you are visiting and your IP address. Through the following link you can read more about how Google's technology collects and processes data:
https://www.google.com/policies/privacy/partners/.

If you do not want Google Analytics to be used in your browser, you can install the Google Analytics browser add-onYou can find more information about the privacy policy of Google and Google Analytics here . 

Users can always refuse the use of cookies if their browser allows. However, this can have consequences for the use of website system. Look here for more detailed information on how to disable the use of cookies (http://www.allaboutcookies.org/manage-cookies/ ).

8 Changes in our privacy policy

All changes that we make to our privacy policy in the future will be posted on our website and, if applicable, communicated to you via e-mail or otherwise.  Changes take effect from the publication date. Your use of our website after publication of the changed privacy policy or your placement of an order with us will be considered as acceptance of the changes.

9 Contact and complaints

Questions, comments and requests regarding this privacy policy are welcome and can be sent to our customer service or to the e-mail address: Annette@orinet.co.uk or by calling If you believe that we have not complied with this privacy policy, please email us at the above email address or call our customer service on +44 07429 029768.

Please be as specific as possible when describing how you think we have not followed this privacy policy. We can then quickly investigate your complaint.

 

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This web site is owned and operated by independent Consultants trading as Orinet, All Content © Orinet 2018